求職指南：外企最常問的10大問題（下）
外企面試通常包括三輪: 第一輪面試一般由公司人力資源部的人員擔(dān)任考官；第二輪面試一般由用人部門的主管或經(jīng)理主持；如果有必要的話，應(yīng)聘者還要參加由公司高層管理者擔(dān)任主考官的第三輪面試。
在第一輪面試中，主考官一般會(huì)讓應(yīng)聘者用英語進(jìn)行自我介紹，然后就應(yīng)聘者目前的工作、所應(yīng)聘的職位、應(yīng)聘者的職業(yè)規(guī)劃、薪水期望、個(gè)性特征等提問。在第二輪面試中，主考官通常會(huì)就應(yīng)聘者的專業(yè)技術(shù)、業(yè)務(wù)能力、解決問題能力、團(tuán)隊(duì)精神、時(shí)間管理能力、抗壓能力等方面提問。在第三輪面試中，主考官一般會(huì)考察應(yīng)聘者對所應(yīng)聘公司的文化、政策、業(yè)務(wù)、發(fā)展前景等方面的了解情況。
本文關(guān)注的是面試中出現(xiàn)的常規(guī)難題，筆者將對這些問題進(jìn)行全面剖析，并提供相應(yīng)的參考回答。
06 工作技能
What skills do you offer that are most relevant to this job?
應(yīng)答思路
應(yīng)聘者在回答這一問題時(shí)，應(yīng)根據(jù)應(yīng)聘職位的具體要求突出自己的重點(diǎn)技能，并輔以例證，增強(qiáng)說服力。所說的一切都應(yīng)向面試官傳遞一個(gè)信息：你是最適合這個(gè)職位的人選，你是用人單位的最佳選擇。以下參考回答適用于銷售工程師職位的應(yīng)聘者。
參考回答
My engineering background gives me a logical problem-solving ability that I know will be useful in addressing client needs. Besides, I believe that I can persuade an audience really effectively. When I stand up in front of an audience to present a new idea, I can usually get people on my side rather quickly.
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07 成功案例
Tell me the most difficult problem you’ve ever solved.
應(yīng)答思路：應(yīng)聘者可以講述一個(gè)自己成功解決問題的實(shí)例。實(shí)例的選擇應(yīng)當(dāng)取決于應(yīng)聘職位的要求。如果應(yīng)聘職位要求應(yīng)聘者具備較強(qiáng)的溝通能力，可以參考以下回答。
I was promoted to manage a new team. A colleague in that team disliked me from the beginning. I soon learned that her best friend had been turned down for the position. Then I had a face-to-face talk with her and explained to her that it was a fair competition. After the talk, our relationship was better.
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08 團(tuán)隊(duì)精神
What type of people do you work with most effectively?
應(yīng)答思路
這一問題主要考察應(yīng)聘者是否具備團(tuán)隊(duì)精神，是否能夠積極、成功地處理團(tuán)隊(duì)工作中出現(xiàn)的沖突。應(yīng)聘者應(yīng)該首先強(qiáng)調(diào)自己具備團(tuán)隊(duì)精神，然后說明自己遇到?jīng)_突時(shí)不會(huì)感情用事，而是采取對事不對人的態(tài)度，以合作、共贏的方式積極主動(dòng)地解決問題。
參考回答
I think I’m a good team player. I like working with all types of people, even bad-tempered people. If there is a problem or con?ict, I will use open communication and solve the problem in an assertive and collaborative way. I will try to be soft on people and hard on problems.
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09 時(shí)間管理能力
How do you manage your time on a typical day?
應(yīng)答思路
在回答該問題時(shí)，應(yīng)聘者應(yīng)該充分了解自己職位的職責(zé)、工作重點(diǎn)等，然后舉例回答。如果應(yīng)聘銷售職位，可以借鑒以下回答。
參考回答
I’ve always given priority to working with regular clients, because they offer a better return value. The last thing I do is general correspondence, especially internal correspondence, which I take care of at the end of the day or week.
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10 抗壓能力
How do you manage stress in your daily work?
應(yīng)答思路
應(yīng)聘者應(yīng)強(qiáng)調(diào)自己善于統(tǒng)籌安排，說明自己能妥善處理與同事或客戶之間的關(guān)系，同時(shí)也可以提及自己經(jīng)常參加體育、社交活動(dòng)來緩解工作壓力，避免自己處于持續(xù)的緊張狀態(tài)之中。
參考回答
I get along well with my colleagues. I also have a personal rule that stops me from reacting to any problem until I feel calm about it. I also participate in all kinds of sports. So I can say I won’t give myself a chance to become stressed out.
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注：本文選自《外企，我來了：決勝外企英語面試》（何光明著，北京語言大學(xué)出版社，2015年4月）一書。