There are no right or wrong answers to questions like “What are the most difficult decisions you have to make?” or “Have you ever had to make a really tough decision at work?" Employers simply want to see that, when you face a difficult decision or situation, you are able to handle it. They also want to see what kind of decisions you consider difficult.
“你所做過的最困難的決定是什么？”或者“你曾在工作中做過非常艱難的決定嗎？”這些問題的答案是沒有對錯之分的。雇主通常想看看，當(dāng)面臨困難的決定或者情形時你會怎么處理。他們也想看看你把什么樣的決定定義為困難。

These are behavioral interview questions designed to discover how you handled certain situations.
這些行為類的面試問題是用來發(fā)現(xiàn)你如何處理特定情形的。

The logic behind these types of questions is that how you behaved in the past is a predictor of what you will do in the future.
這類問題背后的邏輯是，你過去的行為能預(yù)示未來的表現(xiàn)。

The Best Ways to Respond to Tough Questions
回答難題的最好方法

When answering these questions, give one or two concrete examples of difficult situations you have actually faced at work. Then discuss what decisions you had to make to remedy the situations.
當(dāng)回答這些問題時，給出一或兩個具體例子，關(guān)于你在工作中確實面對過的困難情形。然后討論你所做的挽救局勢的決定。

You want to come across as confident and capable of making big decisions. Avoid examples that make you seem indecisive or uncertain.
你想讓人覺得你在做重大決定時自信又能干。避免舉那些讓你看起來優(yōu)柔寡斷、猶豫不決的例子。

Also keep your answers positive ("Even though it was a difficult decision to lay off that particular employee, I did so in an extremely professional manner, and this decision ultimately led to improvements in efficiency and productivity throughout our department”). Whatever answer you give, be specific. Itemize what you did and how you did it.
同時讓你的答案積極向上（“即使解雇部分員工是一個艱難的決定，我還是非常專業(yè)的這樣做了，這個決定最終提高了我們整個部門的效率和生產(chǎn)率”）。無論你給出什么樣的答案，都要具體一些。詳細(xì)說明你做了什么，以及如何做的。

The best way to prepare for questions where you will need to recall events and actions is to refresh your memory.
你需要回憶起事件和行動，準(zhǔn)備這個問題的最好方法是更新你的記憶。

Skim through your resume and reflect on some special situations you have dealt with or projects you have worked on. You can use them to help frame responses. Prepare stories that illustrate times when you have successfully solved a difficult situation.
瀏覽你的簡歷，回想你需要處理的特殊情形，或從事的項目。你可以利用它們來建立回答框架。準(zhǔn)備一些故事，闡述你曾成功解決的困難局面。

Examples of the Best Answers
最佳回答示例

? ● Decisions I have to make within a team are difficult, only because these decisions take more time and require deliberate communication between team members. For example, I was working on a team project, and my colleagues and I had to make a number of choices about how to use our limited budget. Because these decisions involved group conversations, our team learned how to communicate effectively with one another, and I believe we ultimately made the best decisions for the team.
? ● 我曾在團(tuán)隊內(nèi)做過艱難的決定，只因這些決定需要花很多時間，并且需要在團(tuán)隊成員之間進(jìn)行深入的溝通。比如，我曾在團(tuán)隊項目中工作，我和同事必須就如何使用有限的預(yù)算做一系列決定。由于這些決定包含了小組會話，我們的團(tuán)隊要學(xué)習(xí)如何與他人進(jìn)行有效溝通，我認(rèn)為最終我們做了對團(tuán)隊最有利的決定。
?
? ● As a manager, the most difficult decisions I make involve layoffs. Before making those tough decisions, I always think carefully about what is best for the business and my employees. While I do not relish making those kinds of choices, I do not shy away from this part of my job. A few years ago, I had to let some employees go due to the economic climate. This was a hard decision that was ultimately necessary for the good of the company and everyone working for the organization.
? ● 作為一名經(jīng)理，我所做過最困難的決定是涉及裁員。在做這些困難決定之前，我總是反復(fù)思考對工作和員工來說什么是最好的。雖然我不喜歡做這樣的選擇，但我并不回避工作中的這部分內(nèi)容。幾年前，由于經(jīng)濟(jì)形勢不好，我不得不解雇幾個職員。這是個艱難的決定，但為了公司和在組織里工作的每個人，這個決定是必要的。

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