Janice：I’d like to see the manager, please. I have a complaint!
Manager：I’m the manager. What seems to be the problem, ma’am?
Janice：Did you have? housekeeping check our room before we checked in??
Manager：Why? What is wrong?
Janice：The toilet is broken and the water is not running in the shower.
Manager：What’s your room number? I’m terribly sorry about the inconvenience. We’ll move you into 2002 immediately?. That’s a suite?, but we’ll charge? the regular room rate‘. Please accept our apologies.
Janice：Certainly. Thanks very much for helping.
Manager：It was my pleasure,

我有一些不滿。
I have a complaint.

= I want to complain about something.
★complaint [kEm5pleint] n. 抱怨，不滿（complain 為其動(dòng)詞形式）

我要跟你講多少遍才行呢？How many times do I have to tell you?
= If I’ve told you once, I’ve told you a thousand times.

你不能設(shè)身處地為我想想嗎？Can’t you try putting yourself in my shoes?
○ Don't you have any thought for anyone but yourself?
除了你自己，你就不替他人想一想嗎？

你們這么做是錯(cuò)的。What you are doing is wrong.
○ You can’t do this to me. 你們不能這樣對(duì)我。

這不公平。That’s not fair.
= It’s unfair.
★ fair [fZE] a. 公平的，公正的

你們疏忽大意，我一點(diǎn)兒也不滿意。
I’m not at all pleased by your negligence.
★ negligence [5ne^lidVEns] n. 疏忽，粗心