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Janet

Alan

Electrolin

Steve McCormack

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Hi, Janet. This is Alan. I've just had an interesting conversation with a man from Electrolin. It should really be followed up with a visit or something, but I'm on holiday from tomorrow, so could you do it for me? Sure. Is he interested in the accountancy package? I wish he were. For the time being, he's only asking about a customer database. Something to keep a record of contacts and action taken. OK. Who's the contact person? Is it the sales manager? Not this time. It's the new communications director, Steve McCormack. OK. The first thing they'll want to do is look at it, so I'll give him a ring and suggest he comes here for a product demonstration. That's a good idea. Can you arrange it before I get back? I should think so. How urgent is it? Should I contact him immediately? I wouldn't say it's top priority. More like medium, I'd say. Get in touch with him when you've got time. Anyway, thanks. Bye for now. I'll talk to you again soon.