北美人就這么說:第1課 商業(yè)電話-6
作者:滬江英語
來源:滬江英語
2013-10-15 12:00
第1課:打電話之商業(yè)電話?- 6
【對話7:電話銷售】
Hello. This is the Stewart Resident.
Hello. Is Mr. Stewart there?
This is Mr. Stewart. Who’s this?
I’m calling from Bell Canada. We are currently offering a great deal on long distance calling, only $17 a month. With this plan you get 500 minutes of long distance calls each month without any additional charges.
I’m sorry. I’m not interested in it.
Okay. Thanks.
Hello. Is Mr. Stewart there?
This is Mr. Stewart. Who’s this?
I’m calling from Bell Canada. We are currently offering a great deal on long distance calling, only $17 a month. With this plan you get 500 minutes of long distance calls each month without any additional charges.
I’m sorry. I’m not interested in it.
Okay. Thanks.
您好。斯圖爾特家。
您好。請問斯圖爾特先生在嗎?
我就是。您是哪位?
我來自貝爾公司。我們現(xiàn)在正在就長途電話業(yè)務(wù)搞促銷,只要17美金一個月。您每個月可以享有500分鐘的長途電話。
抱歉,我不感興趣。
好的。謝謝。
您好。請問斯圖爾特先生在嗎?
我就是。您是哪位?
我來自貝爾公司。我們現(xiàn)在正在就長途電話業(yè)務(wù)搞促銷,只要17美金一個月。您每個月可以享有500分鐘的長途電話。
抱歉,我不感興趣。
好的。謝謝。
【對話8:打電話更正賬單錯誤】
Hello. Can I help you?
I need to talk with someone about my bill.
Okay. Hold on the line. James will be with you in just a moment.
Thanks.
Hi, this is James in customer sevice. What can I do for you?
Hi, James. The bill I received yesterday for my home cable TV service is wrong.
What’s your account number?
200508.
Okay. The reqular monthly charge should be $65.
Right. But yesterday I got a bill for $85.
The cable TV company charged you an extra $20 because of your late payments for the last two months.
Oh, I see. Thanks.
No problem.
I need to talk with someone about my bill.
Okay. Hold on the line. James will be with you in just a moment.
Thanks.
Hi, this is James in customer sevice. What can I do for you?
Hi, James. The bill I received yesterday for my home cable TV service is wrong.
What’s your account number?
200508.
Okay. The reqular monthly charge should be $65.
Right. But yesterday I got a bill for $85.
The cable TV company charged you an extra $20 because of your late payments for the last two months.
Oh, I see. Thanks.
No problem.
您好。我能幫您什么?
是關(guān)于我的賬單的問題。
好的。請稍等。詹姆斯會來解決您的問題。
謝謝。
您好,我是客戶服務(wù)部的詹姆斯。我能為您做什么?
你好,詹姆斯。昨天我收到了有線電視的賬單,但是賬單有錯誤。
您的賬號是什么?
200508.
每月的費用應(yīng)該是65美元。
對的,但是賬單上是85美元。
有線電視公司額外收了您20美元,是因為您前兩個月的賬單付晚了。
哦,是這樣啊。謝謝。
不必客氣。
是關(guān)于我的賬單的問題。
好的。請稍等。詹姆斯會來解決您的問題。
謝謝。
您好,我是客戶服務(wù)部的詹姆斯。我能為您做什么?
你好,詹姆斯。昨天我收到了有線電視的賬單,但是賬單有錯誤。
您的賬號是什么?
200508.
每月的費用應(yīng)該是65美元。
對的,但是賬單上是85美元。
有線電視公司額外收了您20美元,是因為您前兩個月的賬單付晚了。
哦,是這樣啊。謝謝。
不必客氣。
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