第1課:打電話之服務(wù)電話?- 9

預(yù)約服務(wù)

對(duì)話1:打電話預(yù)約房間(接受預(yù)約)

Hello, reservation desk. How can I help you?
I’d like to book a room.
What kind of room would you like, Ma’am? We got single rooms, double rooms, standard rooms, suites and deluxe suites.
What’s the rate for a standard room?
$79 a night.
I’d like a standard room.
What date would you check in, Ma’am?
December 23rd, please.
How long do you plan to stay?
4 days.
Could you give me your name and phone number?
Nancy Brown. My phone number’s 709 678 5634.
Thanks. What time will you arrive?
Around 3pm.
Very good. Your reservation confirmation number is NB13579. Thank you for booking in our hotel. Can I help you with anything else today?
No, that’s it. Thank you very much. Bye-bye.

您好。預(yù)約服務(wù)。我能為您做什么?
我想要訂一個(gè)房間。
您需要什么樣的房間,女士?我們有單人間,雙人間,標(biāo)準(zhǔn)間,套間和豪華套間。
標(biāo)準(zhǔn)間的價(jià)格是多少?
79美元每晚。
我想訂一個(gè)標(biāo)準(zhǔn)間。
請(qǐng)問您幾號(hào)入???
12月23日。
您計(jì)劃住幾天?
4天。
能告訴我您的名字和電話號(hào)碼嗎?
Nancy Brown。我的電話是7096785643。
謝謝。您會(huì)在幾點(diǎn)到達(dá)?
大概下午3點(diǎn)。
好的。您的預(yù)約確認(rèn)號(hào)碼是NB13579。謝謝您選擇我們的旅館。還有什么其他事我可以幫您嗎?
沒有了。謝謝。再見。