1. Keep a Process Journal
1. 寫進(jìn)程日志

If you are ever going to fully trust someone else to do the job, you first must extract detailed information from your brain. Keep notes in a file on your computer or on a little pad every time you work on a Have To task. A few minutes of writing each time you do the task will create a complete insider's guide in no time. These little guides help potential delegates get tasks close to right the first time. Ultimately, these guidance manuals and a little tolerance on your part for imperfections will help your team grow more confident and efficient.
如果你想充分信任別人,讓別人做事,你必須在腦中先有詳細(xì)的信息。每次要完成任務(wù)時,在計算機(jī)或pad文件夾里作好記錄。每次花幾分鐘寫寫會很快建立完整的內(nèi)部指南。這些小的解釋會幫助被委派者在第一時間近乎完美的完成任務(wù)。最終,這些指導(dǎo)手冊和你對不完美的小容忍將讓你的團(tuán)隊變得更加自信和高效。

2. Dedicate Lunch to Learning
2. 利用午餐時間學(xué)習(xí)

Assuming the people around you are ready, willing, and able to take on new assignments, they probably lack the information and training. If you keep waiting to teach them until the task is upon you, they'll never be capable of freeing you from the task. Be proactive by using casual time to educate new people. Whether it's one person or 20, buy lunch for anyone who wants to learn. A few meals later, you'll have plenty of alternative resources when you are ready to focus your time and energy back on Love To tasks.
如果你周圍的人已經(jīng)準(zhǔn)備好、愿意也有能力承擔(dān)新任務(wù),他們可能缺乏信息和培訓(xùn)。如果你一直等到任務(wù)來了再教他們,他們永遠(yuǎn)不能把你從這些事中解救出來。積極利用空閑時間培養(yǎng)新人。無論是1個人還是20個人,為那些愿意學(xué)習(xí)的人買午餐。幾頓飯后,當(dāng)你準(zhǔn)備把時間和精力放在喜歡做的事上,你將有大量的替代資源。

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3. Encourage Self-Delegation
3. 鼓勵“自我委托”

One person's dreaded task may be another person's dream job. Create a physical or electronic message board in an easily seen place in your environment where people can list tasks they are anxious to pass along. Offer desirable rewards to those who will learn, take on, and perform these tasks to acceptable standards. You'll encourage a culture of empowerment by saying any job is here for the taking and simply pointing to the board when someone asks: Hey! How does a person get bonuses or promotions around here?
讓一個人聞之色變的任務(wù)可能是另一個人夢想中的工作。創(chuàng)建一個在你的工作環(huán)境中很容易被看到的手寫或電子留言板,人們可以列出他們渴望跳過的任務(wù)。給那些愿意學(xué)習(xí)、承擔(dān)并執(zhí)行這些任務(wù)的人理想的報酬。你會鼓勵“授權(quán)”的公司文化,在這種氛圍下你可以說“這里能接任何工作”,而且當(dāng)別人問:“嘿!這里的員工都是如何拿到獎金和提升?”時你只要揮揮手指向留言板就行了。

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