8）For Inferior Quality (由于質(zhì)量低劣而抱怨) 　　

Dear Sirs, 　　

With reference to our Order No. 315, we are compelled to express our strong complaints for the inferior quality . Compared to the sample No .169, the arrived self-adhesive correction tape is very transparent and does not satisfactorily cover the error being corrected . 　　

We shall be glad to have your explanation of this inferiority in the quality , and also to know what you purpose to do in this matter . 　　

Sincerely yours,XXX 　　

親愛的先生們：關(guān)于我方第315號訂單，由于到貨質(zhì)量低劣，我主被迫表達強烈的不滿。同169號樣品經(jīng)較，此次運到的修改帶稀薄，無法滿意覆蓋被改正的錯誤。我方希望貴方對這一情況加以解釋，并告知貴方對此事的處理方法。 　　

9）For Errors in an Invoice(由于發(fā)票錯誤抱怨) 　　

Dear Sirs , 　　

When your sales representative, Helen Xu, called on me in late December ,she told me that you were offering a special price of $ 147 on the ,Wizard icemaker during the month of January .I ordered six on January 17, figuring the total amount of the order at $882.However ,the invoice that accompanied the shipment showed the amount due as $ 1098 .It is apparent that I was charged the regular price of $ 183 instead of the lower price I was promised . 　　

Im enclosing a check for $ 882 in payment of the order .Unless I hear from , you to the contrary ,I will assume that this is the correct amount and that my account is clear .If this is not the case ,I would like your permission to return the six Wizard icemakers to you at your expense . 　　Sincerely yours , XXX　　

親愛的先生們:當貴方銷售代表海倫?徐去年十二月底拜訪我時,告知今年一月份奇術(shù)制冰機將以每臺147美元的價格銷售。我于一月十七日訂購了六臺，應(yīng)支付882美元。然而，貴方的銷售價常規(guī)價每臺183美元，而并非所許諾的低廉價格。隨函附上一張882美元的支票。除非我聽到異議，否則我將認為款額正確、帳務(wù)已清。如果情形相反，請允許我退回六臺奇術(shù)制冰機，所需費用全由貴方支付?！　?/p>

10)For Poor Performance on a Service Contract (由于服務(wù)質(zhì)量差而抱怨) 　　

Dear Mr .Weidner . 　　

Contract No. 17854 　　

You will recall that you and I have discussed at least three times during the past six months the low quality of service provided by your hotel .After each conversation, service is improved for a short time , and then reverts .back to the old standard that brought abort my original complaints . 　　I will summarize in this letter my previous discussions about your performance .

You may wish to refer to our contract as you read my comments. 　　

1. Windows :According to the contract ,all windows are to be cleaned once a month .This is not being done .Often from six to eight weeks elapse between cleanings .Even when the windows are cleaned ,the job is less than satisfactory . 　　

2.Carpets: The carpets should be vacuumed after each workday .Although your service people do show up each day , their efforts can only be described as careless . 　　

3.Miscellaneous : I could mention a dozen other cleaning responsibilities that are not being met satisfactorily--furnitures , lavatories and ash trays , for example . 　　

I call your attention to paragraph 7c in the contract , Mr .Weidner , in which the provisions for revocation of the contract are described .I do not like to consider such a possibility , but I must have your written assurance that all provisions of the contract will be met . 　　

I will be pleased to meet with you once more to discuss the situation. I assure you that this a matter of some urgency to me . 　　

Yours faithfully,XXX