商務(wù)英語的10種抱怨信函寫作
6)For Shortweight (由于短重而要求索賠)
Dear Sirs ,
We have just received the Survey Report from Shanghai Commodity Inspection Bureau evidencing that all drums of apple juice weigh short by form 1 to 5 kilogram ,totaling 300 kilogram. As the drums were intact , it is obvious that apple juice was short weight before shipment .Under such circumstances , we have to file a claim against you to the amount of RMB 850 plus inspection fee .
we are enclosing the Survey Report No. TE(95)115 and looking for ward to your settlement at an early date .
Yours faithfully,XXX
親愛的先生們:
我方剛剛收到上海商檢局的栓驗報告,證明所有蘋果汁每桶少一至五公斤,總共減少三千公斤。由于果汁完好無損,顯而易見,蘋果汁估裝運前就不夠重量。在這種情況下,我方不得不向貴方提出八百五十元人民幣的索賠,另加檢驗費用?,F(xiàn)隨信附上第TE(95)115號商檢報告,希望早日解決這一問題。
7)For Over -Shipment (由于到貨數(shù)量過多而抱怨)
Dear Sirs,
We thank you for promptness in delivering the Chinaware we ordered on 20th Dec .The number of cartons delivered by your carrier this morning was 360, whereas our order was for only 320. Unfortunately , our present needs are completely covered and we cannot make use of the extra goods .Please inform us by fax what we are to do with the extra goods .
Yours faithfully ,XXX
親愛的先生們:對于我方12月20日訂購的瓷器,非常感謝貴方及時發(fā)貨。然而,今早貴方承運人送來360箱貨物,而我方只訂購了320箱。很不幸,我方目前的需要已完全飽和,無法接受多余的貨物。請傳真通知我方如何處理。
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