安全乘地鐵：地鐵安全常識(shí)小問答

Q: Why do passengers have to get off the train when it’s not operating normally?
A: If something occurs to the train affecting its normal operation, the train has to leave the tracks for check and repair, as continuous operation with passengers onboard may be a potential safety risk. Therefore, on that occasion, all carriages will be vacated. If the above circumstances occur, passengers are expected to cooperate with the metro management company and get off the train immediately so the tracks can be vacated for the following trains. Only by doing so can we minimize the influence of a failed train on the whole metro system, and ensure that passengers are able to reach their destinations by taking following trains.

Q: What are the rules concerning items that passengers can carry?
A: To ensure the normal operation of the train as well as the safety of passengers and their properties, the following items will not be allowed aboard: items weighing more than 20 kgs, items whose length, width and height add to over 1.8 meters, or items whose volume is larger than 0.15 m3. In addition, inflammable, explosive or dangerous goods and prohibited articles are not allowed into the metro station, including gasoline (diesel), gas cylinders, aerosol cans, paint, high concentration alcohol, banana oil, decoration glues, fireworks and crackers, restricted articles, explosive items, etc. Passengers are asked to submit their carry-on items for inspection by personnel, electronic security devices and police dogs. If anyone bears witness to someone else carrying inflammable, explosive or dangerous goods, it is encouraged to report the offence at once.

Q: How should passengers deal with abandoned items?
A: If passengers find any suspicious abandoned luggage or items at the station or in the carriage, they should not touch or open it. They should report the items to the station or dial 110 immediately. The police and the metro management company will deal with it properly.

Q: How to be on guard against pickpockets and swindlers?
A: Cases of pick-pocketing are most common during morning and evening rush hours, especially in following areas: ticket offices, escalators, carriage doors, entrance and exit gates where passengers need to be more cautious and take care of their valuable items. Here are three suggestions: always keep your bags within your sight; do not keep your cell phones in your pockets; do not leave your cell phone ornaments exposed. Please report to the police immediately when you find anyone suspicious or anything stolen.

Passenger are advised be alert if following circumstances occur: strangers offer to share cash, golden jewelry or other valuable things with you that they claim to have found; strangers sell you antiques at exceedingly low prices; strangers offer extremely kind help when you have trouble using your transportation card to enter the metro station. Please be advised: if you have any difficulties, please seek help from station personnel wearing identified cards; if you notice anyone suspicious, report them to the police at once; do not reveal personal information to strangers, such as your address, ID number, cell phone number, password of your bank account, etc.