預(yù)定酒店時(shí)，為了避免尷尬，我們要學(xué)會(huì)一些基本的酒店相關(guān)的英語口語，今天，小編給大家整理了一些旅游相關(guān)的超實(shí)用英語口語示例，一起來看看吧！

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Dialogue A? Complaint(處理投訴)

C=Front Office Clerk 前臺(tái)服務(wù)員 ????G=Guest 客人

C：Good evening, Front Office. Can I help you?晚上好，這里是前臺(tái)。有什么可以為您效勞？

G：This is Ms. Stevenson, Room 1827. I’ve just checked in and I’m not satisfied with my room. 我是1827房的史蒂文森小姐，剛?cè)胱〉?我對(duì)房間不滿意。

C：May I know what’s the matter?請(qǐng)問有什么問題嗎？

G：The room is too noisy and my husband was woken up several times by the noise the baggage！I didn’t expect such things would happen in your hotel.房間非常的！我沒料到你們酒店會(huì)發(fā)生這樣的事情。

C：I’m sorry to hear that, Ms. Stevenson. I’ll try to arrange another quiet room for you .Please wait a moment.(after a while)。We do apologize for the inconvenience.很抱歉有這種事情，史蒂文森小姐。我立刻為您更換另一件更安靜的房間，我們?yōu)榻o您帶來的不便道歉。

G：That fine. Thank you.好吧，謝謝您。

C：You’re welcome, Ms. Stevenson. Your new room number is 1728 and here is your room key. My name’s Simon, and if there is anything else I can do for you, please don’t hesitate to call me.不客氣，史蒂文森太太。這是為您新更換的房間1728的房卡。我叫西蒙，如果有什么我能效勞的，請(qǐng)盡管給我打電話。

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Dialogue B? Check out

R：Good morning, sir .can I help you? 早上好先生，有什么可以幫到您？

G：Morning .l would like to check out. 早上好，我想辦理退房。

R：Certainly. Can I have your name and room number? 好的！您可以告訴我您的名字和房間號(hào)碼嗎？

G：Thomas Dickson in Room 1218 ?托馬斯.迪克遜 房間號(hào)碼是1218.

R：A double room for two nights at 800RMB per/night, the meals that you had at the hotel are 250RMB….Here is your bill please check it. ?一間雙人房住兩晚，每晚房費(fèi)是800元，您在酒店餐廳的消費(fèi)是250元。。。這是您的賬單請(qǐng)您核對(duì)一下。

G： Sorry, l am not clear about this item. ?不好意思，我對(duì)這項(xiàng)消費(fèi)表示不理解。

R： Oh. This is for the phone calls you made from your room. 這是您從房間內(nèi)撥打的電話賬單。

G： But I didn’t make any calls. 但是我并沒有撥打任何電話。

R: ?Oh, just a moment. l’ll check it . l’m terribly sorry sir .we made a will deduct it from you bill right away. 請(qǐng)您稍等一下我查一下。非常抱歉，是我們的失誤，我立即從賬單中扣除此項(xiàng)收費(fèi)。

G: ?It seems correct now .Can I pay by credit card?現(xiàn)在看起來賬單是正確的了。

R : ?Yes, Sir. We will cancel your pre-authorization and charge your bill by Credit Card.好的，先生。我們將會(huì)取消您之前刷的預(yù)授權(quán)再重新收取您的費(fèi)用。

G: ?Yes.好的

R : ?Have a nice day! We hope to see you again!好的！先生。祝您有愉快的一天，我們期待能再次見到您！

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怎么樣，看完了這篇文章，大家是不是對(duì)住酒店相關(guān)的交際內(nèi)容有了更多的積累了呢？喜歡就趕快收藏起來吧~