公司前臺接待常用會話

Dialogue 2

一般的訪客都是提前有預(yù)約的，但也會有些沒有預(yù)約的"不速之客"。這個時候前臺應(yīng)該怎樣接待這些客人呢？我們看看Rose 是怎么做的吧。

MR LI: Good morning.

ROSE: Good morning. Oh, Mr. Li. How are you?

MR LI: I'm fine, thanks, and you?

ROSE: Oh, busy as usual. Do you want to see Mr. Shelli?

MR LI: Yes, please.

ROSE: Have you an appointment?

MR LI: Er...No, I haven't. You see, I only arrived in the country this morning.

ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down.

MR LI: Thank you.

(DIALS)

MARIA: Mr. Shelli's office.

ROSE: Oh, hello Maria. It's reception again. I have Mr. Li here. He hasn't an appointment but he'd like to see Mr. Shelli. When will he be free?

MARIA: Let me see...Well, hmmm, he'll be free about 12:30. Can Mr. Li wait?

ROSE: (TO MR LI) Mr. Shelli will be free about half past twelve. Can you wait?

MR LI: What's the time now?

ROSE: It's nearly 12: 00.

MR LI: Oh that's fine. I'll wait.

ROSE: (TO MARIA) Maria, Mr. Li will wait.

MR LI: Right. I'll fetch him when Mr. Shelli's free.

ROSE: Thanks. (REPLACES PHONE)(TO MR LI) She'll come and fetch you later.

MR LI: Thank you.