想象中的職責是什么，闡述處理這種情況你將采取的行動，并且勾勒出因此能帶來的預期結(jié)果。 如果有個客戶對你不滿，即使你知道是他們的錯，你會怎么辦？ How would you deal with a customer who is unhappy with you, even if you know that they are at fault? 答：“就我曾經(jīng)的經(jīng)驗來看，最好的選擇是道歉，即使我知道我是對的。因為一個對我不滿的客戶與一個對公司不滿的客戶，還是有著很大的區(qū)面試別的。如果我不能很好地處理這一問題，我會聯(lián)系我的主管。” “In my experience, the best option is to apologize even if I know that I am in the right because there is a big difference between a customer who is unhappy with the company and one who is unhappy with me. If I am unable to resolve the matter, though, I will contact my supervisor.”

成了一個項目，卻發(fā)現(xiàn)自己對結(jié)果不滿意，你會怎么做？ Let's say that you finish a project and find that you are dissatisfied with your own results. What would you do? 答：“我通常是自己最嚴厲的批判者，所以我會和我的主管分享我對我工作結(jié)果的不滿意。同時，我會尋求反饋和建議，這些都面試可能會幫助我改進我的工作成果。盡管我知道我總是盡自己最大的努力，但我也很清楚有時候我就是不能達到自己的預期。幸運的是，我知道貴司的團隊精神很好，可以確保我們共同的努力總能達標。” “I am usually my own harshest critic, so I would have to share that dissatisfaction with my supervisor. At the same time, I would ask for feedback and advice that might help us to improve my

面試換了電腦系統(tǒng)。等我回來的時候，每一個系統(tǒng)和程序都變了。一開始，我陷入了恐慌，后來我意識到，我只需要專注于讓我自己跟上新的做事方式就行了。一天里，我只花了一部分時間，就研究和學習了重回正軌所需要的知識。最后，我學會了新技能，并對自己的靈活性有了更好的認識?！?“Change can be difficult, but it is also an opportunity for a fresh start. I remember a time when the company I worked for completely changed its computer systems while I was away on vacation. I came

使用STAR法，讓你講的每一個故事都能包含那些關鍵要素。這個方法可以讓你的講述聚焦在情境（S）、任務（T）、行動（A）和結(jié)果（R）上。 根據(jù)你了解的這家公司想要什么樣特質(zhì)的員工，來調(diào)整你的回答。 用你自己的話復述面試官假定的情境，描述在那些情況下你面試想象中的職責是什么，闡述處理這種情況你將采取的行動，并且勾勒出因此能帶來的預期結(jié)果。 Q34：你能告訴我，你如何定義在這個崗位中的成功嗎？ Can you tell me how you would define success in this role? 答：“成功不好定義，但是我傾向于認為，當我能讓客戶滿意、讓團隊滿意、為雇用我的公司真正做有價值的貢獻，那么我就是成功的。我在這家公司的這個崗位中的時候，我知道當我始終能令人滿意，我就是成功

　　英語是學生們必備的學習課程，而商務英語也是專業(yè)課程中的一種，但是商務英語學習起來也是需要講究方法和技巧的，在學習商務英語的過程中，口語是最重要的，今天我們?yōu)榇蠹艺砹松虅沼⒄Z口語對話有哪些方面，為你分享3個情景對話內(nèi)容! 　　一.商務英語口語情景對話1;詢問價格 　　A：Is that your quoted prices? 這是你方的價格嗎? 　　B：Yes,The price What I say is the most reasonable. 是的，我已經(jīng)報了最低的價格了。 　　A:Do you quote CIG or FOB? 你們報的是到岸價還是離岸價? 　　B：FOB. 離岸價。 　　A：Your prices are much too high for us to accept. 你的價格太高，我們不能接受。 　　B:I'm so sorry,It would be very difficult for me to come down with the price. 我很抱歉，這已經(jīng)是我們的最低價了。 　　二.商務英語口語情景對話2：介紹產(chǎn)品 　　A: Our products are excellent in quality。 我們的產(chǎn)品的質(zhì)量非常好。 　　B: Yes, we have the same idea. 是的，我們也這么認為。 　　A: The product we produced is characterized by its compact size, energy saving and easy to learn。 我們產(chǎn)品速來以其體積小，節(jié)能，而且易學好用而受歡迎。 　　B：It's sounds great! 聽起來很棒的樣子! 　　三.商務英語口語情景對話3：市場優(yōu)勢 　　A: Now，our products are greatly appreciated in markets.我們的產(chǎn)品在目前市場上非常受歡迎。 　　B: But we don't have the experience.但是我們沒有賣這類產(chǎn)品的經(jīng)驗。 　　A:I believe they are sure to be sellable in your market.我相信他一定會在你所在的市場中賣得很好的。 　　B:It's necessary for me to make a market survey.我還是需要做一個時長調(diào)查的。 　　A:Ok，No problem.好的，沒問題。 　　上面介紹的三個商務英語口語情景對話，都是與客戶真實交談中最常出現(xiàn)的例句，大家可以多多學習聽力課堂講解的商務英語口語對話有哪些方面的相關內(nèi)容。

會把這種情況視作嚴重的安全漏洞。當然，如果這一漏洞是因為疏忽，我將試著和面試那位同事一起解決問題，然后我們會一起向經(jīng)理匯報。但如果這一錯誤看起來是故意為之的，我會盡快和我的主管匯報?！?“Given that those secrets are company property and important for long-term success, I would have to view that as a serious security breach. Of course, if the breach were due to carelessness, I would first try to resolve

想象中的職責是什么，闡述處理這種情況你將采取的行動，并且勾勒出因此能帶來的預期結(jié)果。 Q27：如果你要完美地完成一項任務就只能很慢，或者快速完成任務但只能勉強過關，你會選擇哪種？為什么？ If you could only do something perfectly well but slow or just do an adequate job and do it fast, which would you opt for—and why? 答：“杰出很重要，所以我希望專注于盡快盡可能好地完成它。然而，這最終取決于領導和客戶的需求。如果時效比完美更重要，那么我就會把我追求完面試美的渴望放在一邊，做需要做的事情?！?“Excellence matters, so I would hope that I would focus on getting it right as quickly as possible. Ultimately, though, it would depend on what management and the customer needs. If time matters more than perfection, then I can set aside my desire for perfection and do what is needed.”

想象中的職責是什么，闡述處理這種情況你將采取的行動，并且勾勒出因此能帶來的預期結(jié)果。 Q21：如果你發(fā)現(xiàn)你的同事或者經(jīng)理，把你對公司的貢獻說成是他自己的功勞，你將怎么做？ How would you react if you found out that one of your co-workers or a manager was taking credit for your contributions to the company? 答：“這是一個好面試問題。我希望這種情況永遠不會發(fā)生，因為我傾向于認為是團隊的功勞。然而同時，我發(fā)現(xiàn)這樣的事情的確會發(fā)生，有可能是故意的、也可能是無意的。這也是為什么我總是用文件記錄我所做的努力，這既是對自己的行為負責，也是為了確保我符合公司的價值預期?！?“That's a good question. Hopefully, that would never occur, since I like to think that we all share credit as a team. At the same time, however, I recognize that things like

面試想象中的職責是什么，闡述處理這種情況你將采取的行動，并且勾勒出因此能帶來的預期結(jié)果。 Q24：如果因為出現(xiàn)了一個不可預期的變化因素、你需要重做一個項目的一大部分，你會怎么做？ ?How would you proceed if you had to redo a large portion of a project due to an unexpected change in the parameters? 答：“首先，我會評估項目需要以及在規(guī)定期限內(nèi)重做這部分工作所需要的工作量。如果我的團隊資源不足以完成這一目標，我將會找經(jīng)理尋求更多的幫助。” “First, I would evaluate the project's needs and estimate the amount of effort needed to redo it while still meeting the deadline. If my team did not have the resources to accomplish the goal, I would meet with management to see about

面試得有必要把這件事情匯報給他們的上級。我也會盡快與客戶聊一聊，并就此事向他道歉?！?“It would depend upon the severity of the abuse, I imagine. If it were just a poor choice of words, I would try to talk to them in private. If it were outright hostility and severe, I would likely feel compelled to report the incident to their supervisor. I would also try to talk to the customer and apologize for the incident as soon as possible.”