第1課：打電話(huà)之服務(wù)電話(huà)?- 12

預(yù)約服務(wù)

【對(duì)話(huà)4：打電話(huà)為晚餐預(yù)定桌位（預(yù)定成功）】

Good afternoon. Reservation desk. What can I do for you?
Good afternoon. I’d like to book a table for tonight.
Okay. Could I have your name and your phone number, please?
Greg Smith. 712-890-2345.
Thank you. How many of you should we expect?
I need a table for seven or eight people.
No problem. I will reserve a table for 10. what time would you like your table?
About 8pm.
Very good. We’ll expect you then.
Thanks a lot.

下午好，這里是預(yù)約柜臺(tái)。我能為您做什么？
下午好。我想為晚餐訂桌位。
好的。您的名字和電話(huà)？
Greg Smith。7128902345.
謝謝。請(qǐng)問(wèn)有幾位客人？
我需要一個(gè)可以坐下7或8個(gè)人的桌子。
沒(méi)問(wèn)題。我會(huì)為您留一個(gè)10人桌。您大概幾點(diǎn)到？
晚上8點(diǎn)左右。
好的。我們會(huì)準(zhǔn)備好恭候您。
謝謝。

【對(duì)話(huà)5：打電話(huà)為晚餐預(yù)定桌位（桌位已滿(mǎn)）】

Hello. This is the Palance Restaurant. Can I help you?
Hi. I’d like to make dinner reservation for 6:30.
I’m sorry. We’re completely booked for dinner tonight.
I understand. Thanks.

您好。Palance酒店。我能幫您嗎？
你好。我想要定一個(gè)桌位，今晚6點(diǎn)半的。
非常抱歉，我們今晚所有的位置都定出去了。
我理解。謝謝。