DISCUSSION & EXERCISE 3

1. Review the concepts.

1) What is letterhead?
2) When should you use letterhead?
3) Which one should contain a person’s name or title—the subject line or the attention line?
4) What does“ Enc” mean?
5) What does“ cc” at the bottom of a letter mean?
6) If you see this—EP/kn—at the bottom of a letter, what does it mean?
7) What title should you use for women in business?

2. Multiple choice

( )? 1) Which one is not an appropriate way of writing an attention line?        
?????? a) ATTN. Kim Hunt???? ? ? ? ? ? ?? b) For the attention of Kim Hunt
?????? c) Attention Kim Hunt????????????? d) Attention: Kim Hunt
??? ?? e) All are acceptable
( )? 2) Which is not an appropriate salutation for a business letter?        
?????? a) Dear Dr. Jergen????????????????? b) Ladies and Gentlemen
?????? c) Hello
( )? 3) Which is the correct format for the date in a business letter?        
?????? a) 9/21/2012???????????????????????? b) 21-9-12
?????? c) September 21, 2012
( )? 4) Which is correct?        
?????? a) Yours truly???????????????????????? b) Yours Truly
?????? c) yours truly

3. Apply the principles.
1) Label the parts of this business letter.

2) For ④⑤⑥ and ⑩: suggest another phrase or another way the part could have been formatted.

④__________________________________________________________

⑤__________________________________________________________

⑥__________________________________________________________

⑩__________________________________________________________

3) Look at the following letter. On the numbered lines, write possible alternative expressions the writer could have used.

4) Write a subject line for this letter.

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