學(xué)習(xí)商務(wù)英語我們就一定要學(xué)習(xí)各個(gè)商務(wù)場景下的英語運(yùn)用，比如用英語接待客戶，這是非常常見的。如果你身在外企，那更是少不了的環(huán)節(jié)。大家知道在這個(gè)場景下該怎樣表達(dá)嗎?整個(gè)流程又是如何呈現(xiàn)的呢?一起往下看看吧。

1.在第一次與客戶見面時(shí)使用的招呼語

Good morning/afternoon, Mr./Ms. __________.

Welcome to our company.

It’s nice to meet you in person, at last!

2.自我介紹

My name is__________, I’m (+ occupation in your company). It’s a pleasure having you with us.

3.想開啟此次出差旅程話題時(shí)

How was your trip?

Did you have a good flight?

Is this your first time in____________?

Or: Have you ever been here before?

4.當(dāng)收到客戶的正面回復(fù)時(shí)

That’s great! I’m glad to hear that.

5.當(dāng)收到客戶的負(fù)面想法時(shí)

Oh, I’m sorry. But is everything all right now? Is there anything we can do for you?

6.提出協(xié)助

Don’t hesitate to ask me if you need anything.

If I can help you in anyway, please let me know.

7.當(dāng)您想了解客戶會(huì)在您的城市停留多久

How long are you staying?

8.當(dāng)客戶自行抵達(dá)您的辦公室時(shí)

Did you find your way here easily?

9.若是在您到車站親自接送的情況下

Did you enjoy your train trip?

We’d better make our way to the office.

10.詢問是否需要飲料解渴時(shí)

Would you like something to drink?

Can I offer you something to drink, maybe some tea or a cup of coffee?

A bottle of still water? /sparkling water?

11.想邀請(qǐng)客戶一起共進(jìn)午餐或晚餐

I would like to invite you to have lunch.

I would like to invite you to have dinner.

12.當(dāng)客戶提出是否能提供接送服務(wù)時(shí)

I can pick you up at (+time). Would it be OK for you?

I’ll meet you in the lobby at (+ time).

13.當(dāng)您想推薦客戶品嘗當(dāng)?shù)靥厣侠頃r(shí)

This is a local dish.

14.若您想要為客戶介紹某人

I would like to introduce you to Mr._________/Mrs_____________/Miss_____________.

15.詢問工作時(shí)間是否能夠提早或是延后

Would you mind if we started earlier/later than scheduled tomorrow ?

16.在最后一天道別時(shí)

It was great having you with us. Thanks for coming.

Have a pleasant journey!

Have a lovely trip back home.

這些內(nèi)容大家學(xué)會(huì)了嗎?覺得自己可以完成嗎?不論你是為了在外企工作還是要參加商務(wù)英語的相關(guān)考試，學(xué)習(xí)商務(wù)英語也是積累知識(shí)的過程，我們都要認(rèn)真對(duì)待。在學(xué)習(xí)的路上我們總會(huì)遇到這樣或那樣的事情，只有堅(jiān)定信念努力突破，才有可能達(dá)到勝利的彼岸。