If it seems like you never have enough time to complete your work before three new projects are handed down to you - always with the instructions that they're high-priority - you probably need to talk with your manager about your workload. But with more companies expecting people to do more with less, how can you talk about this in a way that your manager will listen to? Here are five steps to talking to your manager when your workload is overwhelming.
如果你好像從來沒有足夠的時(shí)間完成工作，三個(gè)新項(xiàng)目又交給你了——上級(jí)的指令總是說這些項(xiàng)目是很重要的——你可能需要和經(jīng)理談?wù)劰ぷ髁康膯栴}了。但隨著越來越多的公司希望人們用較少的資源做更多的事，你怎么能用經(jīng)理聽得進(jìn)的方式談?wù)撨@個(gè)話題呢？當(dāng)你被工作壓得喘不過來氣時(shí)，這里的五個(gè)步驟可以幫你跟經(jīng)理談?wù)劇?/div>

1. Don't assume that your manager knows how high your workload is. Your manager can't help you if she doesn't realize that there's a problem. A common mistake in this situation is to assume that your workload is so obviously high that there's no way that your manager doesn't know, and so therefore she must not care or can't do anything about it. But in reality, you're the person paying the most attention to your workload, not your manager - and she may assume that since you're not speaking up, there isn't a problem. So…
1. 不要以為你的經(jīng)理知道你的工作繁重。如果你的經(jīng)理不知道有問題，她也幫不了你。在這種情況下一個(gè)常見的錯(cuò)誤是你認(rèn)為你的工作量太重，經(jīng)理不可能不知道，所以她肯定是不關(guān)心或者無能為力。但在現(xiàn)實(shí)中，你是對(duì)工作量最關(guān)注的人，而不是你的經(jīng)理——她可能會(huì)假定你沒有說出來就是沒有問題。所以…

2. Talk to your manager about the situation. Pick a time when your manager isn't rushed and ask to talk about your workload. Explain that it has become unmanageable and why (for instance, that you've taken on the responsibilities of someone who left without anything being removed from your plate, or that a particular account has doubled in size). Explaining what's behind the workload increase can help because your manager may not be focused on the facts as you.
2. 和你的經(jīng)理說下情況。選一個(gè)經(jīng)理不忙的時(shí)間和他談?wù)勀愕墓ぷ髁?。說明它已經(jīng)無法被掌控以及解釋下原因（例如，你承擔(dān)了別人的工作，但自己的工作沒有任何減少，或者某個(gè)賬戶的規(guī)模翻倍了)。解釋工作量增加的背后原因會(huì)有幫助因?yàn)槟愕慕?jīng)理可能不會(huì)和你一樣關(guān)注實(shí)際情況。

3. Suggest options. You're most likely to get the help that you need if you come prepared to talk about options. For instance, you might say, "I can do A and B, but not C. Or if C is really important, I'd want to move A off my plate to make room for it. Alternately, I can act as an adviser to Jane on C, but I can't do the work of C myself if I'm also doing A and B."
3. 給出選擇。如果你準(zhǔn)備好幾個(gè)選擇方案，那你很有可能得到你需要的幫助。例如，你可以說：“我可以做A和B，但不能做C?；蛑f如果C真的很重要，我想把A放一放來騰出時(shí)間給C。又或者我可以在Jane做C時(shí)給些建議，但我不能在做A和B時(shí)還做C的工作?！?/div>

4. Frame it as a matter of making the best choices. If your manager resists making these kinds of trade-offs, you need to keep pushing the issue. Say, "I hear you that we want it all to get done, but since I'm never going to be able to get to it all, I want to make strategic choices about how I should be structuring my time, and make sure that you and I are aligned on those choices." If your manager won't help you prioritize, then come up with your own proposal for what you will and won't prioritize and ask her to tweak it or OK it.
4. 為做出最好的選擇列個(gè)概要。如果你的經(jīng)理不愿意做這些權(quán)衡，那你需要主動(dòng)推進(jìn)這一問題。你可以說“我明白我們都想把所有事情做好，但我不可能一個(gè)人做這么多事，所以我想在時(shí)間安排上做些取舍，并確保我們都同意這些選擇方案?！比绻愕慕?jīng)理不幫你安排事情的優(yōu)先次序，那就提出自己覺得重要和不是特別要緊的事，然后問她是要調(diào)整還是執(zhí)行。

5. Enforce boundaries. To take on something new when your plate is already full, you need to either get rid of something else or at least push it back. So if a new project comes your way, go to your manager and ask about trade-offs: "If I work on this now, it means that X and Y will have to pushed back by a week. Is that OK to do, or should we put this new work on hold until X and Y are finished first?" Or, "I can do this new project and X, or this new project and Y, but not all three in the time frame we have."
5. 明確承受的底線。當(dāng)你忙的焦頭爛額又要有新任務(wù)時(shí)，你需要停止其他事情或者至少把新任務(wù)推后。因此，如果你被安排做一個(gè)新項(xiàng)目，去找你的經(jīng)理詢問有沒有折中辦法：“如果我現(xiàn)在做這個(gè)工作，那意味著X和Y將不得不被推遲一周。這樣可以嗎？或者我們是否應(yīng)該先把新工作放放，等X和Y做好了再說？”也可以說“我能做這個(gè)新項(xiàng)目和X，或者這個(gè)新項(xiàng)目和Y，但不是在現(xiàn)在的時(shí)間安排里把3個(gè)都做好。”

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