Today's advice comes from Jay Steinfeld, the founder and CEO of :
今天MBA小課堂的嘉賓是營銷咨詢網(wǎng)站的創(chuàng)始人和首席執(zhí)行官Jay Steinfeld：

"Ask your employees direct questions about your leadership as a CEO and your business processes. If you're sincere, you're going to hear about areas that need improvement. It will hurt. And it will feel personal. But it's a gift and an opportunity."
“直接向你的雇員詢問關(guān)于你作為首席執(zhí)行官的領(lǐng)導問題以及你的經(jīng)營管理。如果你足夠真誠，你會聽到關(guān)于改進的建議。這樣的建議會很難接受，而且會比較主觀。但是這是一種禮物，也是一次機會?！?/div>

In order to really know how you and your business are doing, you should connect with your people, says Steinfeld. This should happen on regular basis rather than just when company is in trouble.
Steinfeld說，為了真正了解你和你的公司做得怎么樣，你應該和自己的員工保持聯(lián)系。這樣的體察民情的行為要經(jīng)常進行，不要僅僅是在公司出現(xiàn)危機的時候才深入群眾。

"Be the leader who hops in the delivery truck, grabs lunch with warehouse workers and knows, firsthand, how disjointed communication can work its way down the ladder."
“做個體察民情的領(lǐng)導，抓住機會與倉庫員工吃午飯的機會，直接感受脫節(jié)的溝通是如何變得順暢的?！?/div>

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