BEC VANTAGE 聽力訓(xùn)練啦，希望對備考的同學(xué)們有所幫助。
聽寫填空：
句首字母請大寫，每個空之間輸入回車，如果不是整句聽寫，后邊不用寫句號 英式拼法
情景商務(wù)英語每日19點更新，BEC中級每日9點更新。
上一期BEC中級：【BEC中級】銷售 (2/2)
上一期情景商務(wù)英語：【情景商務(wù)英語】067 業(yè)績評估（二）2/2
本節(jié)目訂閱地址：

點擊訂閱更方便。
HINTS
press 1 /2 /3
"yes"
"no"
Hello, I'd like to speak to...
Hello. Thank you for calling GH Loans Customer Care. ---1--- Hello, I'm calling about...
Thank you for calling GH Loans. ---2---
---3---
Hello. You're through to our loans department.
Could you put me through to someone...
---4--- Do you recently have an account with...
You will now hear a number of options. Please press the option you require. For a statement, press 1, for early repayment, press 2, for any other enquiry or to speak to one of our operators, press 3. Thank you. Please note that your call may be monitored for quality assurance and training purposes. We're sorry but all of our operators are currently unavailable to take your call. Please hold. Your call is important to us. To help us deal with your call quickly and efficiently, please answer the following questions with "yes" or "no".
我想和... 你好，感謝你撥打GH貸款服務(wù)，你會聽到一系列的選擇，請根據(jù)你的要求按下選擇。借貸表，請按1，提前償還，請按2，如果還有其他疑問要問我們的電話接線員，請按3，謝謝。 你好，我打來是... 感謝你撥打GH貸款。你的電話將被錄音用作質(zhì)量保證和培訓(xùn)的目的。 我們非常抱歉所有的接線員現(xiàn)在都沒有空來接聽你的電話，請稍等，你的電話對我們來說非常重要。 你好，你的電話已經(jīng)接通到貸款部門 你能把我接通到某人... 為了幫助我們更快捷有效的處理你的電話，請用是的或者不是回答一下問題。你最近有賬號在...？ 單詞解析： Loans Customer Care 貸款服務(wù) statement 銀行等的）報告單，結(jié)單，報告書，借貸表 a message that is stated or declared; a communication (oral or written) setting forth particulars or facts etc E.g. It will not always be possible to confine the panel to the agency's statement of the issues to be decided. 也不總是能夠界定需科學(xué)家決斷的行政機構(gòu)所陳述問題的性質(zhì)。 常用短語：financial statement 財務(wù)報表 income statement 收益表，百分率收益表，損益表，損益計算書 bank statement (also statement) 銀行結(jié)單（某時期內(nèi)存戶存取款項的清單） enquiry 【計】詢問 an instance of questioning E.g. The government refused to make an enquiry into the matter. 政府不想過問此事了。 operator n. .（設(shè)備、機器等的）操作者 常用短語：telephone operator 話務(wù)員 radio operator 無線電報務(wù)員[話務(wù)員] quality assurance 品質(zhì)保證，質(zhì)量保證 E.g. The Quality Assurance Manager is responsible for the authorization of concession and/or product degrade. Such authorization will be recorded. 品質(zhì)部經(jīng)理負責(zé)授權(quán)讓步接收和/或降級使用。此授權(quán)須有記錄。 through adj. 【英】（電話）接通的