今天小編為大家準(zhǔn)備了BEC中級真題第5輯精聽：Test 3-Part Two(2)，一起來做聽力練習(xí)吧！

聽力原文：

Fifteen.

15：

Most?employees?feel?they?don't?get?enough?feedback.?On?the?rare?occasions?they?do?get?it,?it's?either?too?superficial?or?it's?because?some?kind?of?problem?has?arisen,?and?so?it?comes?across?as?negative.?The?key?to?giving?effective?feedback?is?to?allow?a?time?for?it?each?month,?so?that?it?becomes?a?matter?of?course,?just?part?of?the?work?routine.?Then?staff?won't?get?nervous?about?it,?and?it'll?be?more?positive.

大多數(shù)員工覺得他們沒有得到足夠的反饋。在極少數(shù)情況下，他們確實(shí)得到了，這要么是太膚淺，要么是因?yàn)槌霈F(xiàn)了某種問題，所以它給人的印象是消極的。給出有效反饋的關(guān)鍵是每個(gè)月留出一定的時(shí)間，這樣它就變成了理所當(dāng)然的事情，只是日常工作的一部分。這樣員工就不會感到緊張，而且會更積極。

Sixteen.

16：

When?a?member?of?staff?has?made?a?serious?mistake?and?you?have?no?choice?but?to?respond?with?serious?negative?feedback,?then?the?best?thing?is?to?concentrate?on?what?happened?as?a?result?of?the?criticised?performance.?That?way?your?criticism?will?come?across?as?reasoned?and?cannot?be?later?dismissed?by?the?employee?as?just?your?own?unfair?personal?opinion.?Don't?just?say?that?the?work?done?was?not?satisfactory,?but?point?out?what?effects?it?had.

當(dāng)一名員工犯了嚴(yán)重的錯(cuò)誤，你別無選擇，只能用嚴(yán)重的負(fù)面反饋來回應(yīng)，那么最好的辦法就是專注于批評表現(xiàn)所導(dǎo)致的后果。這樣一來，你的批評就會給人一種理性的印象，而不會被員工視作你不公的意見而拒絕。不要只說工作做得不滿意，還要指出它的影響。